psb technology makes children’s eyes shine, an Otto Group company based in Berlin, operates 17 retail stores and an online store with more than 400,000 products for children and families. With a total turnover of over 670 million euro in the financial year 2018, myToys is one of the leading e-commerce companies in Germany.

In view of the continuous growth and the ever increasing product range, a new buffer and order picking warehouse for returns should be established in the central European distribution center in Gernsheim (greater Frankfurt area).

With its patented high-performance »Multi Access Warehouse« shuttle solution psb stood out against several other competitors and in May 2018 was awarded the contract to realize the new shuttle warehouse.

The warehouse is used to buffer incoming returns – mainly toys, clothing and shoes – and to reduce during order picking pick times and error rates by, for instance, an article image displayed on a screen. myToys describes picking of the correct article from the tote with the psb system solution »as easy as child’s play«: even temporary staff can be employed at the plant after only a very short training period, in order to be able to use the facility around the clock during the phase with the highest turnover before Christmas.

The system, comprising seven storage aisles and more than 100,000 storage locations was installed in a little over a year and could be handed over to the customer at the end of September 2019, just in time for the Christmas business.

At the 12 order picking stations, more than 2,000 of the ordered Christmas gift packages for the children are prepared for dispatch every hour, to bring a glow to children’s eyes at Christmas.